FAQs
Capstone Restoration
What is insurance restoration?
Insurance restoration is the process of returning your property to its condition before damage occurred, facilitated through your insurance provider. Our company specializes in overseeing the entire restoration process on your behalf, from the initial inspection to the final construction phase.Does Capstone Restoration offer emergency roofing services?
Yes, we provide emergency roofing services to address urgent roofing issues promptly. If you require immediate roofing assistance, please contact us without delay.How does the insurance claim process work for roof damage?
The process begins when you file a claim, after which an insurance adjuster evaluates the damage. Our team then collaborates directly with your insurance provider to make sure you receive a fair settlement and high-quality repairs.What should I do if I suspect hail damage?
Hail damage is not always visible from ground level. Indicators include dents on gutters or metal flashing, loss of granules, cracked shingles, or leaks. The most reliable method to determine damage is through a professional inspection. We offer free inspections and, if damage is detected, we will assist you throughout the insurance claim process.Can I choose my own contractor, or do I have to use one my insurance company recommends?
You have the legal right to select your own contractor. Our company frequently works with insurance providers and has experience in advocating for homeowners' interests.How soon after a storm should I have my roof inspected?
It is advisable to arrange a roof inspection as soon as possible following a storm. Postponing the inspection may result in additional damage or affect your eligibility for an insurance claim.Can hail damage void my roof warranty?
Yes, manufacturer warranties typically do not cover weather-related damage. It is crucial to file an insurance claim promptly to address any hail damage.Will I have to pay anything out of pocket?
Generally, you are only responsible for your deductible. We will examine your insurance policy and estimate to ensure complete transparency regarding any potential costs.Do you offer roof certifications for real estate agents and home sellers?
Yes, we conduct professional inspections and provide certification reports, often within 24 to 48 hours of the inspection.What happens if the roof doesn't pass inspection?
If a roof fails inspection, we will provide an estimate for necessary repairs or replacement. Our team can swiftly perform the required work to bring the roof up to certifiable condition.






